Sally Helgesen

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Coaching for Organizational Change

Sally Helgesen is the author of Web of Inclusion: A New Architecture for Building Great Organizations, in which she explores how innovative organizations make use of the talents and ideas of all their people, learning lessons in transformation in the process. She is also the author of The Female Advantage: Women's Ways of Leadership.

Coaching Approach

Sally Helgesen's coaching is done in the service of driving organizational change. To accomplish that work she engages in a deep, narrative study of how leaders in the organizations do their jobs, in the context of the organization's culture. Out of that understanding, she analyzes how well that leadership style is suited to the change that is desired.

The value in such study resides in the articulation of how things work in practice and what that feels like on a day-to-day basis. Organizations are rarely able to observe and analyze why they do what they do. Despite whatever strategy, mission or values may be formally in place, most are operating by their seat of their pants without the time and mental space to consciously deliberate on the gaps between perceived direction and reality.

In particular, large organizations are recognizing that they need to attend to their core businesses or core customers with more precision and focus. Articulating leadership style in the context of the culture helps people get in touch with the nature of that core.